At impressions by via, we are dedicated to ensuring your complete satisfaction with every purchase. Our exchange option is designed to address instances where the product received is incorrect or the customer is not satisfied with the size.

Please make sure that you check the size chart prior to placing your orders to avoid in convinience.

Terms & conditions

  • Initiate exchange requests within 7 days of delivery.
  • Items must remain in their original, unused condition, complete with attached tags, and devoid of damage or stains not attributable to shipping.
  • ⁠the exchange will be initiated only in case of availability in stock

How to exchange

In the event of receiving an incorrect size or damaged product, impressions by via will facilitate an exchange. Contact us & our proficient team will guide you through the necessary steps, including instructions for returning the item and arranging its replacement.

Notice

Additional delivery charges will be paid by the customer.

Impressions by via reserves the right to modify or update the exchange policy as required.